House Person The Metcalfe

(Description disponible uniquement en anglais)

DESCRIPTION:

The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.

RESPONSIBILITIES:

• Proper maintenance of public areas such as: washrooms, elevators, lobby, business center, guest corridors, stairwell, and exterior of the hotel;
• Cleaning of the staff lunchroom, locker rooms, offices and garbage areas;
• Receiving and restocking of linen/ supplies deliveries;
• Interact with guests to promote a positive image of the property;
• Assist with inventory control, such as linen, guest supplies and cleaning supplies;
• Complete daily assignment sheets and document any mechanical problems in the public spaces;
• Respond to guest calls promptly and effectively and in a friendly manner;
• Assist the Front desk team with requests and deliveries;
• Collect and deliver guests dry cleaning;
• Follow through with any other tasks and assignments given by the Executive Housekeeper.

QUALIFICATIONS:

• Experience in Housekeeping or Housekeeping Certification is an asset;
• Electrical/ maintenance/ plumbing capabilities are an asset;
• Ability to move and lift furniture/fixtures and some equipment, up to 100lbs;
• Ability to push /pull less than 300 lbs. of soiled linen and supplies;
• Attention to detail;
• Guest service oriented;
• Team player and enthusiastic with a positive attitude;
• Ability to work under pressure with decision making capability;
• Available to work flexible hours, weekends and holidays included;
• Effective communications skills in English.

Advantages:

• Group insurance plan;
• Group RRSP and DPSP (Deferred Profit-Sharing Plan);
• 50% employee discount in all our establishments for the employee and 3 guests;
• Corporate culture that promotes employee appreciation;
• Employee recognition events;
• Company in full growth (perspective of evolution and personal development).