Sales & Catering Coordinator The Metcalfe

JOIN OUR HOSPITALITY TEAM!

The Metcalfe Hotel is seeking a passionate Sales & Catering Coordinator to join our team. Steeped in history and modern in design, The Metcalfe Hotel is an independent boutique hotel with a commitment to deliver an Ottawa experience with a genuine authentic approach. Located in the heart of downtown Ottawa, The Metcalfe Hotel has 108 guest rooms, 8 meeting rooms. The hotel re-opened in September 2022 after undergoing major renovations to our lobby, restaurant, and an upgrade to our guest rooms.

RESPONSIBILITIES:

• Qualify and respond to general sales inquiries
• Quote and negotiate pricing within established parameters
• Ability to issue and assist in closing sales contracts
• Effective management of activities/bookings to assist in achieving hotel revenue targets.
• Solicit from and confirm with client all information pertaining to the event and organize and distribute all information to relevant departments.  Effectively communicate all changes in a timely manner.
• Check occupied meeting space on a daily basis and meet w/ group convenors
• Be available to assist client while on-site at appropriate times (some evening and weekends are required).  Must be flexible to accommodate irregular or extended hours.
• Send post-event surveys to client and conduct follow-up.
• Ensures that all sales and catering contracts entered by the sales and catering department with clients are communicated to all departments within set time frame.
• Work closely with the Front Desk, Reservations, F&B and other required departments to completely satisfy the requirements of the booking parties.
• Conduct hotel site inspections to potential clients
• Produce banquet cheques on daily basis.
• Prepare a weekly and a daily function sheet (send copy to all departments)
• Produce the PACE reports on a weekly basis.
• Assist with planning & executing internal events
• Attend Weekly Sales Meetings & prepare and distribute minutes
• Office Administrative Duties
• Perform other duties and special projects as assigned

BENEFITS:

• Group insurance plan
• Group RRSP and DPSP (Deferred Profit-Sharing Plan)
• 50% employee discount in all our establishments for the employee and 3 guests
• Corporate culture that promotes employee appreciation
• Employee recognition events
• Company in full growth (perspective of evolution and personal development).

QUALIFICATIONS:

• 1 to 3 year experience in hotel catering services or sales
• Bilingual (French and English) required
• Experience with Opera/Opera Cloud an asset
• Must have ability to work under minimal supervision and with priority deadlines and maintain a positive attitude within a busy environment.
• Knowledge of food and beverage an asset.
• Computer literacy required
• Organized and detail oriented